Users can easily monitor current situation, track every status change in maintenance activities and manage work orders. Information about unclosed work orders, work orders without report and items with critical quantity provide quick insight into important aspects of maintenance activities.
Through mobile and desktop application users receive notifications in real time about active work orders, items on inventory and assets which are subject to maintenance. Every user is able to write and send unique notifications to chosen group of users.
Record of all users involved in maintenance activities is kept in human resource module. Once you create a user account and assign access permissions, sign in instructions are sent to user's email address.
Access to Metrikon's features is configurable by defining and assigning different roles to different users. This also simplifies the software for many users because they only view and manage those features which are relevant to them.
As a part of maintenance activities Metrikon enables you to manage relationships with your suppliers and external associates and keep track of related documents and other materials stored safely in your account. Individuals or organizations who are not part of your enterprise can receive work orders from you through email and execute them without signing in to Metrikon account.
Process of opening a work order is designed to be intuitive and makes user training quite fast regardless of their technical proficiency. Work orders created with incomplete information or with errors can be subsequently corrected.
Executor has various possibilities in managing a work order such as changing work order status, entering important information and attaching material and labor costs. Depending on the permissions an executor can also have access to instructions, manuals and finished work orders of an asset to help him with execution. Executor can add a colleague as additional executor. For every work order it is possible to write a report with attached files such as videos and images.
Maintenance scheduling can be made for a specific asset or a technician. Having calendar view of work orders makes scheduling process much easier. For every work order it is possible to assign one or more executors, create tasks, set duration time and due date. It is also possible to create repeating work orders aimed to be executed in time intervals.
For every asset it is possible to keep maintenance manuals and documents as images, videos and other files. Alongside general asset information, user has visibility into closed work orders and items spent during maintenance activities.
Metrikon is suitable for use in different locations. Organize assets by locations in which you perform maintenance activities to have better reports and track effectiveness of different teams.
Item storage is possible to manage in many warehouses or in one warehouse with higher level of detail. Namely, a warehouse in Metrikon can be structured in a way so that it contains zones, shelves and other locations for better inventory management.
Every item registered in Metrikon carries information about quantity entries, consumption and current quantity level along with monetary values. That enables comprehensive monitoring of item flow in every warehouse.
Using historical data, smart inventory system warns users about items which need to be timely procured in order to avoid unnecessary delays in maintenance activities.
Various metrics are displayed on a minimalistic graphical display system that can present data on a daily, weekly, monthly, quarterly, annual, or any given level. To capture the current state of information for sharing and presentation purposes it is possible to save any graph as a high quality picture.
